“According to a McKinsey report, employees spend 1.8 hours every day—9.3 hours per week, on average—searching and gathering information. Put another way, businesses hire 5 employees but only 4 show up to work; the fifth is off searching for answers, but not contributing any value.” Source: Time Searching for Information.
At PTG, we use Sharepoint to organize our company files. There are multiple ways to organize your files on Sharepoint - our favorite is Enterprise Key Terms.
Every time you upload or create a document you have the opportunity to ‘tag’ it as a specific (or multiple) classifications. These key terms are customizable -- so you can use the terms your business already uses. Some of the classifications we’ve set up for clients include: keywords (general information, product description, how-to), departments (Marketing, IT, Admin), and project based (Project 1, Company A, Phase 3).
At PTG, we organize our files by department -- every document we upload to SharePoint is classified as Sales, Services, or Marketing. We have sub classifications to organize files within these departments. A few examples:
Classifying our files like this makes it much, much easier to find them later. Using enterprise key terms on Sharepoint has saved us countless hours of employee time. It doesn’t matter who uploaded a file - anyone in our company can go find it later. That means if our office manager has a question about a service agreement, she can go directly to Sharepoint to find out without having to go through the sales team. A team member covering for someone one else while they’re out office can find the files they need without having to interrupt a vacation. And most importantly – our employees are spending more time being productive and less time searching for a file.